Privacy Policy
Last Updated: 01/09/2025
Skill Point Training (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and book courses.
1. Who We Are
Skill Point Training provides training courses in the UK. Our website is hosted and supported by Dearnex, and payments are processed securely via Stripe.
If you have questions about this policy, please contact:
📧 info@skillpointtraining.co.uk
2. Information We Collect
We may collect and process the following personal information when you use our website or book a course:
Name, email address, phone number, billing details, and course booking details.
Payment information (processed securely by Stripe — we do not store card details).
Communications you send to us (e.g., enquiries or support requests).
Website usage information (via cookies or analytics tools).
3. How We Use Your Information
We use your information to:
Process bookings and payments.
Communicate with you about your course(s).
Send confirmations, reminders, and relevant updates.
Improve our website and services.
Comply with legal and regulatory obligations.
We do not sell or rent your personal data to third parties.
4. Payment Processing
All payments are handled by Stripe via Dearnex. Stripe may process your personal and financial information in accordance with its own Privacy Policy
.
5. Legal Basis for Processing
We rely on the following lawful bases under UK GDPR:
Contract – to process your bookings and payments.
Legal obligation – to comply with accounting, tax, and training regulations.
Legitimate interests – to improve services and communicate essential updates.
Consent – where required for optional marketing communications (you may withdraw at any time).
6. Data Retention
Booking and payment records are retained for 6 years (to meet UK accounting and tax obligations).
Personal data used for marketing will be kept until you unsubscribe or withdraw consent.
After retention periods, data is securely deleted or anonymised.
7. Sharing Your Data
We may share your data with:
Dearnex (our platform provider).
Stripe (payment processor).
Training providers or instructors where necessary to deliver your course.
Legal or regulatory bodies where required by law.
All third parties are required to keep your data secure and use it only for agreed purposes.
8. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (subject to legal obligations).
Restrict or object to certain types of processing.
Request data portability.
Withdraw consent (where processing is based on consent).
To exercise your rights, contact us at [Insert Email].
9. Cookies & Tracking
Our website may use cookies or analytics tools to improve functionality and user experience. You can manage cookie preferences via your browser settings.
10. Security
We use appropriate technical and organisational measures to protect your data. Payments are encrypted and securely processed by Stripe.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Governing Law
This Privacy Policy is governed by the laws of England & Wales.